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Are there any reviews from your customers?
Yes, we get reviews from our customers on a regular basis. These can be read at...
Can I buy a domain from YPA without hosting?
Yes you can. Simply go to https://ypa.me/cart.php?a=add&domain=register to register a domain...
Can I host my friends?
Yes, you can host sites for your friends on your website hosting account, as long as you are not...
Can I sell my YPA account?
No, we do not allow customers to sell their YPA accounts to other people. If you no longer wish...
Can I try YPA without paying?
We do not offer free trials of any of our services. However you may be able to find a discount...
Can you make a custom discount for me?
Unfortunately the only discounts offered are the discounts on the site. We will not create...
Compatible scripts
If you would like to view a list of the compatibility of our server you can go to...
Do I have to sign a contract to buy from YPA?
There are no minimum term contracts when you purchase hosting from YPA.
Do you allow overselling?
No, we do not allow overselling. We have made a promise and we intend to keep it. This promise...
Do you offer support in languages other than English?
We are currently only able to offer support in English and Spanish. We hope to be able to offer...
Do you offer white label hosting?
Yes, all of our reseller packages are white label, meaning your customers will never know we host...
Do you oversell?
No, we never oversell our services. We have even made an overselling promise which can be seen at...
Do you provide backups?
As a standard we do not provide backups so we suggest taking your own backups at a pace suited to...
How can I monitor the server status?
You can monitor the status of our server by going to https://ypa.me/serverstatus.php.
How do I signup for an account without purchasing?
If you wish to sign up for an account with purchasing any products, you can do so by clicking...
How long does it take to setup my account?
All of our packages come with instant setup, 24/7/365. However, some addons will require time to...
I use a Mac, is that okay?
Yes, all of our control panels are web based and therefore can be accessed from a web browser, so...
Is it possible to move with no downtime?
Moving Hosts can be a stressful time, we offer a free migration service to make the moving as...
What control panels do you use and is there a demo?
We use cPanel for our website hosting, cPanel Mail for our email hosting and WebHost Manager for...
What happens if I don't get an answer from support?
If you don't get a satisfactory answer to an issue you have from our support team, you can...
What is Shared Hosting?
Shared hosting is the lowest form of hosting. The only control you have is over your account....
What uptime do you expect?
We have an uptime guarantee of 99%. You can read this at http://ypahosting.com/uptimepolicy/
Where are the YPA servers located?
Our servers are located in Chicago, United States. You can find out more about our network at...
Which payment methods are accepted?
We accept Google Checkout and PayPal. We also accept Bank transfers and mail in payments in the...
Why am I being asked to agree to the Terms of Service?
In order to ensure our customers behave by the rules, we require everyone to agree to our terms...
Why choose YPA?
We think there are many reasons to choose YPA, but we have listed our eight key reasons at...
Will my website work in every country?
We expect sites hosted on our server to be accessible across the world. However there may be some...
Will you install software for me?
If you have a support+ subscription, we will install some software onto your account for you....
Will you move my reseller for me?
We will migrate your reseller for you, but unless you have a support+ subscription it will be for...
Will you move my website for me?
Yes, all of our website hosting packages come with a free migration service. Find out more at...
Will you place ads on my site?
As all of our packages are paid for, we will not place ads on any of your website pages.